Shipping & Delivery

SHIPPING AND DELIVERY

FREE DELIVERY ! We currently only deliver to France.
All products are sent by standard mail. It takes 3-5 business days to process your order. Please verify your shipping and billing information before confirming the order. If incorrect or incomplete information is provided, it will take longer to process the order. Please refer to the following shipping timesheet.

Countries/Zones Estimated time frame
France 7-12 working days

1. ADDRESS
A physical address is required, please DO NOT leave a PO box as the courier cannot deliver. It is the buyer's responsibility to provide a correct address for shipping. We encourage all customers to verify their information before confirming payment. If you would like to modify or change your address, please contact us as soon as you place your order. We will do our best to help you.

2. TAXES AND DUTIES
Please note that taxes and duties are not included in the price of the good you purchase on our website. Buyers should be responsible for taxes and duties in order to receive the package. These fees are not collected by LinktoHair, so we cannot indicate the amount, nor can they be refunded. Please contact your local customs authority for further information.
3.RETURNS
You will be responsible for the cost of returning it to LinktoHair for exchange. Please refer to our returns policy for further details.

4. DELIVERED BUT NOT RECEIVED
Do not allow the logistics company to leave your package at your doorstep as this will result in the loss of the package. If you insist on taking this risk, we will not be able to help you in this circumstance. All our shipments come with tracking and delivery confirmation. If the tracking information confirms that the item was delivered to your order address but you have not received your order, please contact the logistics company to investigate the issue.